PRIVACY POLICY — TERRAMINORA OÜ
Terraminora OÜ is committed to protecting your privacy and ensuring the confidentiality and security of your personal data.
This Privacy Policy explains what data we collect, how we use it and your rights in relation to your personal information.
Data Collection
When you use our website, we may collect technical data such as IP address, browser type, device information, date and time of access and pages visited. This data is used in anonymized form for statistical purposes and to improve website performance and user experience.
We collect personal data such as name, email address, telephone number and other contact details only when you voluntarily provide it, for example when submitting an inquiry or requesting services.
Use of Personal Data
Your personal data is used only for the following purposes:
- to respond to inquiries and communicate with clients
- to provide travel and concierge services
- to prepare offers and process bookings
- to comply with legal and regulatory obligations
Business Model
Terraminora OÜ acts as an intermediary between clients and third-party service providers such as hotels, property owners and transport companies. Personal data may be shared with such partners only to the extent necessary to provide the requested service.
We do not sell or rent personal data to third parties. Data may be disclosed only when required by law or official authorities.
Data Protection
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss or misuse.
Cookies
The website uses cookies to ensure proper functionality and to improve user experience. Where required, user consent is obtained in accordance with applicable regulations. You may manage or disable cookies through your browser settings.
AML / KYC Compliance
Terraminora OÜ complies with applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
We may request identity verification and additional information to comply with legal obligations and prevent fraud, money laundering and other illegal activities.
Personal data collected for compliance purposes may be processed and shared with authorized authorities or payment service providers where required by law.
Payments & Data Sharing
In order to process payments, personal data may be shared with authorised payment service providers such as Stripe and PayPal.
Such providers process data in accordance with their own privacy policies and applicable regulations.
Terraminora OÜ does not store full payment card details and ensures that all transactions are handled through secure and regulated systems.
Legal Basis for Processing
Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), on the following legal bases:
- performance of a contract
- compliance with legal obligations
- legitimate interests (such as improving services and communication)
- consent, where applicable
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable legal and regulatory obligations.
Your Rights
You have the right to access, correct, delete or restrict processing of your personal data, subject to legal obligations.
Contact
Terraminora OÜ
Registered in Estonia
Registry code: 17490741
VAT number: EE102979356
Paadi tee 3
Harju maakond, Haabneeme alevik
74001, Viimsi vald
Email: terraminoraou@gmail.com
Phone: +372 507 6189